What payment methods do you accept?
We accept secure and trusted payment methods, including:
Visa
Mastercard
American Express
Apple Pay
Google Pay
UnionPay
Shop Pay

All payment information is encrypted and processed securely.

What countries do you ship to?
We offer worldwide shipping to most regions, including:
United States, Canada, United Kingdom, European Union, Australia, New Zealand,Middle East, and parts of Latin America and Asia.
If your country is not listed at checkout, please contact us before placing an
order.

What are the shipping costs?
We offer a simple flat-rate shipping fee of $6.99 worldwide.
Shipping costs are shown clearly during checkout.

How long does shipping take?
All orders are processed within 1-3 business days.
Delivery times vary by region and are detailed in our Shipping Policy.

How can I track my order?
Once your order ships, you will receive a tracking number by email.You can track your order via:
Our Track Your Order page
The courier's website
The Shop app (optional)

Can I cancel my order?
You may cancel an order within 15 minutes of placing it.
After this time, the order may already be processing and cannot be canceled.
If the order ships and you no longer want it, you may request a return afterdelivery.

What is your order cut-off time?
Orders placed before 12:00 AM (GMT+08:00) are prioritized for same-dayprocessing.